Hotel Milano & SPA***S

The most gorgeous welcome from the staff, as well as “guard dog” Mia. We were here on a cold winter’s day, so the roof terrace wasn’t open but we had exclusive use of the hot tub up there as the sun set - just wonderful! Great spa experience as well. Breakfast is excellent, and the room was lovely and comfortable. Porters were on hand to help with luggage, and nothing was a problem at any point during the stay.

Breakfast was outstanding and staff super friendly! Rooms small but all we needed. I love that they welcome dogs without a fee. Location was perfect.

Exceptional customer service from start to finish, we would return again just for the staff! The staff went above and beyond from the minute we made contact to confirm details, then they met us to assist with parking, every time we encountered a staff member we were met with a helpful smiling face. When we entered the breakfast room the waitress was immediately getting our coffees ready, when we were in the foyer the checkin staff were checking if we needed a bottle of water. The breakfast buffet was exceptional quality and value! The bed and pillows were amazing and the shower was spacious! For a small room it was very comfortable!

This was my second time staying at this hotel. I first came three years ago with my mum, and we had such a great experience that we decided to come back—this time with the whole family—for Riccardo Cocciante’s concert (which was absolutely amazing!). The hotel is right in front of the Arena—you couldn’t ask for a better location! The staff here are probably the kindest and most polite I’ve ever met. They really make you feel welcome and do everything they can to make your stay great. Breakfast had lots of choice and was really good. Our room was very clean, nicely decorated, and the bed was super comfortable. There was also a kettle, a mini fridge with two bottles of water per person (still and sparkling), and some fizzy drinks—all free. There was a comfy sofa near the entrance where we spent a lot of time chatting. A lovely touch was being offered coffee at check-in. The rooftop view was breathtaking—it looks right out onto the Arena. We also used the spa, which had a sauna, steam room, and jacuzzi. It made the stay even more special. I will definitely stay here again!

This hotel deserves more stars. Luxury from the second you arrive. From the sweet station at reception, to the car valley and bell boy, robes and slippers in the room, mood lighting under the bed and in the shower, great breakfast selection, mini bar that appeared to be included (I didn’t use it but there wasn’t a price list) Stylish decor, located on the heart of this lovely city. Staff give the guests the VIP treatment. Service was fantastic Most comfortable hotel bed I’ve ever slept it Room rate includes 30 minute private access to terrace and hot tub before it opens to the public. Must be pre booked and subject to availability. We booked and it was real treat and lovely experience looking over the arena and bra square. When the terrace is open the vibe and food are great. Highly recommended